Charles Town Launches Enhanced MGO Connect Customer Portal

Jefferson County Permits and Inspections offering new customer portal
The Spirit of Jefferson | Tuesday, August 19, 2025
The Spirit of Jefferson reports that the Office of Building Permits and Inspections in Charles Town is launching the new MGO Connect customer portal on August 25, 2025. This upgraded platform enhances the experience for building contractors and residents, streamlining the process of applying for permits, scheduling inspections, and managing projects. Users can access the portal online or via a mobile app, making it easier for the community to navigate the permitting process without needing to visit the office in person. Maddy Stephenson, the Lead Permit Technician, invites local residents and contractors to explore the improved features designed to simplify their interactions with the building department.