Charles Town Introduces Next Generation 911 System
County first to deploy 911 system
The Spirit of Jefferson | Wednesday, February 12, 2025
This week, Jefferson County became the first area in the nation to implement Motorola's state-of-the-art cloud-based Next Generation 911 software platform. This significant advancement is expected to enhance emergency dispatch response times by improving the accuracy of caller locations, allowing for text communication with 911, and enabling the sharing of photos and videos with dispatchers. These upgrades aim to empower first responders in towns such as Charles Town and Ranson with better information for more effective emergency management, as reported by The Spirit of Jefferson.